Claims Assistant

Argo Group

Houston, Texas, US
Data entry and policy information
Customer service and communication
Claims data accuracy
This role is responsible for providing robust clerical support to our team of Claims Adjusters working across a wide variety of specialties and providing exceptional customer service to our brokers, claimants, and insureds

Job Summary

  • This role is responsible for providing robust clerical support to our team of Claims Adjusters working across a wide variety of specialties and providing exceptional customer service to our brokers, claimants, and insureds.
  • The majority of each workday is spent communicating on the telephone.
  • We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Matching Summary

This role is responsible for providing robust clerical support to our team of Claims Adjusters working across a wide variety of specialties and providing exceptional customer service to our brokers, claimants, and insureds.

Skills & Requirements

Must-have

  • Data entry and policy information
  • Customer service and communication
  • Claims data accuracy
  • Clerical support for adjusters
  • Processing cash receipts and checks

Nice-to-have

  • Solution-focused mindset
  • Thrive in fast-paced environments
  • Active listening and proactive communication
  • Build rapport and collaborative relationships
  • Intellectual curiosity

Key Requirements

  • High school diploma or equivalent and 3 years' experience
  • Vocational/technical education with 1 year experience
  • 50 WPM typing speed
  • Ability to communicate clearly on telephone
  • Proficient in MS Office Suite

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter