Roe & Co Visitor Experience Manager

Diageo PLC

Dublin, Ireland
Not specified; performance based annual merit incr...
**
5+ years leadership in premium hospitality
Manage team of up to 25 staff
Meet financial kpis and nsv targets
** Diageo PLC is seeking a Visitor Experience Manager for its Roe & Co Distillery in Dublin, Ireland. The role focuses on delivering an exceptional visitor experience through leadership and operational excellence, while also fostering a high-performance culture among the team. **

Job Summary

  • The role is responsible for leading a team of up to 25 staff to deliver an exceptional, immersive visitor experience at the Roe & Co Distillery.
  • Candidates must have a strong understanding of financial operations to meet key targets such as Net Selling Value (NSV) and per capita spend.
  • The position offers a competitive rewards package including a lunch allowance, product allowance, and performance-based annual bonus.

Matching Summary

Match Score: 75

** Diageo PLC is seeking a Visitor Experience Manager for its Roe & Co Distillery in Dublin, Ireland. The role focuses on delivering an exceptional visitor experience through leadership and operational excellence, while also fostering a high-performance culture among the team. **

Salary

Not specified; Performance based annual merit increase and bonus; Generous holiday allowance, lunch allowance, product allowance

Skills & Requirements

Must-have

  • 5+ years leadership in premium hospitality
  • Manage team of up to 25 staff
  • Meet financial KPIs and NSV targets
  • Oversee tour experiences and scripted areas
  • Ensure health and safety compliance

Nice-to-have

  • Experience with high-end cocktail programs
  • Passion for developing team members
  • Guest-first mindset with agility
  • Familiarity with NPS and satisfaction metrics

Key Requirements

  • 3rd level qualification in hospitality or business management
  • 5+ years proven leadership experience
  • Experience managing cross-functional teams
  • Rostering and resource planning within payroll budgets

Work Rights

Not specified

Tailored Resume

Cover Letter