Automotive Service Advisor

DCH Kia of Temecula

Temecula, CA, United States
$5,375 to $12,000 monthly; commissions + bonuses; ...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
DCH Kia of Temecula is seeking an experienced Automotive Service Advisor to join their team, where the focus is on delivering exceptional customer service and ensuring customer satisfaction. The role involves serving as a liaison between customers and technicians, developing service estimates, and managing repair orders

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

DCH Kia of Temecula is seeking an experienced Automotive Service Advisor to join their team, where the focus is on delivering exceptional customer service and ensuring customer satisfaction. The role involves serving as a liaison between customers and technicians, developing service estimates, and managing repair orders.

Salary

$5,375 to $12,000 monthly; Commissions plus bonuses; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Developing estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating service needs to customers

Nice-to-have

  • Earning customers for life
  • Team player
  • Exemplary customer service

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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