Farm Family Insurance is seeking a Business Process Outsourcing Specialist to improve operational efficiency, strengthen vendor relationships, and enhance business processes. The ideal candidate should have experience in underwriting, claims, or financial operations, along with strong analytical skills and the ability to manage relationships with offshore teams
Job Summary
This role offers the opportunity to directly influence how business units operate and improve the effectiveness of offshore support teams.
The position requires driving operational efficiency by supporting outsourcing initiatives, process optimization, and automation across multiple departments.
Employees are eligible for an annual bonus based on company and individual performance along with a comprehensive benefits package.
Matching Summary
Match Score: 85
Farm Family Insurance is seeking a Business Process Outsourcing Specialist to improve operational efficiency, strengthen vendor relationships, and enhance business processes. The ideal candidate should have experience in underwriting, claims, or financial operations, along with strong analytical skills and the ability to manage relationships with offshore teams.
Salary
Base: $70,000–$80,000 (Richmond & Omaha); Base: $77,000–$87,000 (Chicago); Base: $87,000–$97,000 (New York City); Bonus: Annual performance-based; Benefits: Health, dental, vision, 401(k) match
Skills & Requirements
Must-have
2-3 years underwriting or claims experience
1-2 years business analysis experience
Experience managing offshore vendor teams
Advanced MS Office Excel skills
Process mapping and SOP documentation
Nice-to-have
Tableau or Power BI dashboard experience
Strong cross-functional collaboration mindset
Project management technique application
Root cause analysis problem solving
Key Requirements
2-3 years in underwriting, claims, or financial operations
1-2 years of business analysis experience
Legal authorization to work in the United States
Ability to work 100% on-site in Richmond, VA
Work Rights
Must be legally authorized to work in the United States