Onsite Engineer (regular)

DXC Technology Australia & New Zealand

**
Diploma or bachelor in computer science
2-3 years desktop support experience
Windows 8, 10, 11 and mac os knowledge
** DXC Technology Australia & New Zealand is seeking an Onsite Engineer with a diploma or bachelor's degree in Computer Science or Information Technology and 2-3 years of experience in desktop support. The role involves troubleshooting hardware and software issues, providing exceptional customer service, and managing IT assets on client premises. **

Job Summary

  • The role requires diagnosing and resolving software and equipment incidents across Windows and Mac operating systems.
  • Candidates must manage desktop lifecycle programs including asset tracking, builds, and user migrations while coordinating with vendors.
  • DXC Technology prioritizes in-person collaboration and fosters an inclusive environment where strong connections are key to success.

Matching Summary

Match Score: 75

** DXC Technology Australia & New Zealand is seeking an Onsite Engineer with a diploma or bachelor's degree in Computer Science or Information Technology and 2-3 years of experience in desktop support. The role involves troubleshooting hardware and software issues, providing exceptional customer service, and managing IT assets on client premises. **

Skills & Requirements

Must-have

  • Diploma or Bachelor in Computer Science
  • 2-3 years Desktop Support experience
  • Windows 8, 10, 11 and Mac OS knowledge
  • Hardware troubleshooting for PC and peripherals
  • Basic network topology and VPN understanding
  • Asset management and IMAC support
  • Ticketing system management and SLA adherence

Nice-to-have

  • Positive work attitude and passion for IT
  • Exceptional customer service mindset
  • Ability to work under minimal supervision
  • Strong inter-personal and telephony skills
  • Self-motivated team player with initiative
  • Experience in fast-moving demanding environment

Key Requirements

  • Diploma or Bachelor degree in Computer Science/IT
  • 2-3 years relevant Desktop Support experience
  • Work from client premises required

Work Rights

Not specified

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