International Intake Specialist

Brigham and Women's Faulkner Hospital

Boston, MA, USA
Base: $23.34 - $33.37phly; bonus/equity: not speci...
Fully remote
2+ years healthcare or business experience
High school diploma required
Proficiency in salesforce and epic systems
The Client Specialist serves as the initial point of contact for patients via phone, email, or in person to ensure their healthcare needs are met

Job Summary

  • The Client Specialist serves as the initial point of contact for patients via phone, email, or in person to ensure their healthcare needs are met.
  • This role involves registering patients in the EPIC system and maintaining data accuracy within the Salesforce CRM database.
  • Mass General Brigham offers competitive base pay ranging from $23.34 to $33.37 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

The Client Specialist serves as the initial point of contact for patients via phone, email, or in person to ensure their healthcare needs are met.

Salary

Base: $23.34 - $33.37/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • 2+ years healthcare or business experience
  • High school diploma required
  • Proficiency in Salesforce and EPIC systems
  • Strong customer service and communication skills
  • Ability to handle sensitive patient information

Nice-to-have

  • Bachelor's degree in related field
  • Experience with Concierge Medicine practices
  • Flexibility to adapt to changing priorities
  • Excellent organizational and attention to detail skills
  • Ability to work independently with minimal supervision

Key Requirements

  • High School Diploma or Equivalent
  • 2+ years of related experience
  • Bachelor's Degree preferred
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

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