Cs Deputy Manager客服部副经理

Toll Group

Not specified; not specified; not specified
**
Develop effective customer relationships
Support account management processes
Resolve customer queries and issues
** The Toll Group is seeking a Deputy Manager for their Customer Service department, emphasizing the importance of developing professional customer relationships and supporting account management. The role requires effective communication with both internal and external stakeholders to ensure service standards are met. **

Job Summary

  • The role involves developing and maintaining effective professional customer relationships while supporting account management.
  • Toll Group is part of Japan Post and supports over 20,000 customers worldwide with a network spanning 150 countries.
  • The company values a diverse, inclusive workplace and encourages candidates with similar skills to apply even if they do not meet every requirement.

Matching Summary

Match Score: 75

** The Toll Group is seeking a Deputy Manager for their Customer Service department, emphasizing the importance of developing professional customer relationships and supporting account management. The role requires effective communication with both internal and external stakeholders to ensure service standards are met. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Develop effective customer relationships
  • Support account management processes
  • Resolve customer queries and issues
  • Liaise with internal stakeholders

Nice-to-have

  • Curious mindset for problem solving
  • Willingness to learn new skills
  • Collaborative team player attitude
  • Ability to work autonomously

Key Requirements

  • Must be entitled to work in China
  • Pre-employment criminal history check required
  • Medical examination required prior to employment

Work Rights

Must be entitled to work in China

Tailored Resume

Cover Letter