Contact Center Administrator (dms Admin)

Millburn Ave Value Cars

Medford, OR, US
Base: $19.25-$28.85ph; starting pyy: $19.25-20.00p...
Fully remote
Detail-oriented with strong accuracy in data entry
Effective communication and active listening skills
Strong time management and organizational skills
Lithia & Driveway is seeking a fully remote Contact Center Administrator to manage the processing of mechanical service contracts and maintenance agreements. The ideal candidate will exhibit strong attention to detail, effective communication skills, and a basic understanding of accounting principles

Job Summary

  • The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts while demonstrating exceptional customer service.
  • Lithia & Driveway operates with a mission of 'Growth Powered by People' and values earning customers for life through an entrepreneurial culture.
  • The position offers competitive pay ranging from $19.25 to $28.85 per hour along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.

Matching Summary

Match Score: 85

Lithia & Driveway is seeking a fully remote Contact Center Administrator to manage the processing of mechanical service contracts and maintenance agreements. The ideal candidate will exhibit strong attention to detail, effective communication skills, and a basic understanding of accounting principles.

Salary

Base: $19.25-$28.85/hr; Starting pay: $19.25-20.00/hr; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Detail-oriented with strong accuracy in data entry
  • Effective communication and active listening skills
  • Strong time management and organizational skills
  • Basic knowledge of accounting principles
  • Proficient in Excel

Nice-to-have

  • Experience with ADP or Fabsoft systems
  • Team player with excellent customer service focus
  • Ability to complete special projects as assigned

Key Requirements

  • High School graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter