Support Engineer III, REALM

Amazon

Hyderabad, IN
On-site
Production software issue troubleshooting
Sql query execution
Perl ruby java python coding
The role involves acting as first-level support for nearly 100 different services within Amazon Transportation Technology

Job Summary

  • The role involves acting as first-level support for nearly 100 different services within Amazon Transportation Technology.
  • Engineers will directly coordinate with Development, Operations, and IT Support groups to resolve high-impact production issues.
  • Success requires the ability to quickly learn disparate tasks and implement automated solutions to prevent outages.

Matching Summary

The role involves acting as first-level support for nearly 100 different services within Amazon Transportation Technology.

Skills & Requirements

Must-have

  • Production software issue troubleshooting
  • SQL query execution
  • Perl Ruby Java Python coding
  • Monitoring solutions development
  • Cross-team coordination

Nice-to-have

  • Detail oriented communication skills
  • Ability to work independently under pressure
  • Proactive problem identification
  • Strong organizational abilities

Key Requirements

  • Experience with SQL queries
  • Proficiency in Perl, Ruby, Java, or Python
  • Strong verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter