Guest Relations Supervisor (bangkok Based)

Four Seasons Hotels Ltd

Chiang Mai, Thailand
Personalized guest experience management
Multi-property guest coordination
Collaboration with hotel departments
The Guest Relations Supervisor leads and manages the full guest journey, ensuring personalized and coordinated service from reservation through arrival and departure

Job Summary

  • The Guest Relations Supervisor leads and manages the full guest journey, ensuring personalized and coordinated service from reservation through arrival and departure.
  • This role supports daily revenue management activities including occupancy and forecast analysis, rate monitoring, and report preparation.
  • Four Seasons offers competitive salary and benefits, excellent training and development opportunities, and employee discounts for stays worldwide.

Matching Summary

The Guest Relations Supervisor leads and manages the full guest journey, ensuring personalized and coordinated service from reservation through arrival and departure.

Skills & Requirements

Must-have

  • Personalized guest experience management
  • Multi-property guest coordination
  • Collaboration with hotel departments
  • Guest feedback and issue resolution
  • Revenue management support
  • Reservation and inventory control

Nice-to-have

  • Local expertise and professionalism
  • Warmth in guest interactions
  • Luxury hospitality standards
  • Training and development opportunities
  • Employee discount benefits

Key Requirements

  • Work authorization for location
  • Experience in luxury hospitality
  • Ability to support revenue management
  • Collaboration with multiple hotel departments

Work Rights

Work authorization for location required

Tailored Resume

Cover Letter