The Customer Centricity role is responsible for improving end‑to‑end customer fulfilment by driving Day‑0 delivery accuracy, reducing loss packs, ensuring secondary execution hygiene, strengthening GTM readiness, and resolving customer issues with agility
Job Summary
The Customer Centricity role is responsible for improving end‑to‑end customer fulfilment by driving Day‑0 delivery accuracy, reducing loss packs, ensuring secondary execution hygiene, strengthening GTM readiness, and resolving customer issues with agility.
This role acts as the central link between Sales, Supply Chain, Depot Operations, Finance, and Customer Development to elevate customer service levels and drive frictionless replenishment.
At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life.
Matching Summary
The Customer Centricity role is responsible for improving end‑to‑end customer fulfilment by driving Day‑0 delivery accuracy, reducing loss packs, ensuring secondary execution hygiene, strengthening GTM readiness, and resolving customer issues with agility.