Dfc It Business Systems Analyst

Dealership: L0238 Driveway Finance Corporation DFC IT Business Systems Analyst I Driveway Finance Corporation (DFC)

Tigard, OR, US
Base: $60,000-$85,000 annually; bonus/equity: not ...
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Monitor and resolve support tickets
Implement system changes via code
Create reports in power bi
** Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst to enhance their IT operations and customer service capabilities. The candidate will be responsible for managing support tickets, implementing system changes, and developing reports in a hybrid work environment. **

Job Summary

  • The role involves resolving support tickets, implementing system enhancements, and developing reports to improve the vehicle financing experience.
  • Candidates will collaborate with cross-functional teams to process tickets, coordinate incident responses, and assist with onboarding new users.
  • The company offers competitive pay ranging from $60,000 to $85,000 annually along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.

Matching Summary

Match Score: 75

** Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst to enhance their IT operations and customer service capabilities. The candidate will be responsible for managing support tickets, implementing system changes, and developing reports in a hybrid work environment. **

Salary

Base: $60,000-$85,000 annually; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), PTO, Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • Monitor and resolve support tickets
  • Implement system changes via code
  • Create reports in Power BI

Nice-to-have

  • Strong customer service skills
  • Ability to learn new tools quickly
  • Attention to detail and troubleshooting

Key Requirements

  • Bachelor's degree or equivalent experience
  • Experience with ticketing systems like ServiceNow
  • Familiarity with JavaScript, Python, SQL, Excel, and Power BI

Work Rights

Not specified

Tailored Resume

Cover Letter