As the first point of contact for clients, visitors, and guests, the Client Liaison plays a vital role in upholding the Sotheby’s standard of excellence, ensuring a welcoming and seamless experience from the moment they enter the building
Job Summary
As the first point of contact for clients, visitors, and guests, the Client Liaison plays a vital role in upholding the Sotheby’s standard of excellence, ensuring a welcoming and seamless experience from the moment they enter the building.
Support London auctions by processing and executing in-person paddle and bid registrations, operating Sotheby's online bidding platform, and providing back-office/Bids support where needed.
Contribute to new Client Experience initiatives and trainings as directed by manager.
Matching Summary
As the first point of contact for clients, visitors, and guests, the Client Liaison plays a vital role in upholding the Sotheby’s standard of excellence, ensuring a welcoming and seamless experience from the moment they enter the building.
Skills & Requirements
Must-have
Client greeting and direction
Manage incoming calls and emails
Maintain front of house spaces
Process in-person bid registrations
Coordinate visitor access and security
Nice-to-have
Art history and art market knowledge
Foreign language proficiency
Pleasant client service-oriented attitude
Calm demeanor in high traffic
Key Requirements
Educated to degree level (or equivalent)
Proven problem-solving skills
Strong comfort with Microsoft Office & Google Suite
Previous experience in client service driven industry