Customer Success Manager - Paradox

Workday

Chicago, IL, USA
Primary location base pyy range: $99,800 usd - $14...
Fully remote
Client account management
Enterprise saas solutions support
Product expertise and support
As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.

Salary

Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity/Benefits: Not specified

Skills & Requirements

Must-have

  • Client account management
  • Enterprise SaaS solutions support
  • Product expertise and support
  • Client onboarding and training
  • Strategic account management

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Empathy and shared enthusiasm
  • Integrity and genuine care

Key Requirements

  • 4+ years customer success or account management
  • 4+ years enterprise SaaS solutions support
  • 4+ years technical understanding of software ecosystems
  • 4+ years educating clients on products
  • Bachelor degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

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