Petaluma Health Center Careers - Call Center Agent
Petaluma Health Center
Petaluma, US
On-site
Exceptional patient customer service
Promptly answering calls
Scheduling appointments
Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin
Job Summary
Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin.
Call Center Agent is responsible for promptly answering calls, scheduling appointments, phone coding and navigating clients and customer needs.
FULL TIME EMPLOYEE BENEFITS: 21 Days of Paid Time Off, 10 Observed Holidays, Medical Insurance (Entire deductible paid by us!), and Gym Membership Discounts.
Matching Summary
Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin.
Skills & Requirements
Must-have
Exceptional patient customer service
Promptly answering calls
Scheduling appointments
Phone coding
Navigating client needs
HIPAA regulations adherence
Nice-to-have
Patient-centered care environment
Innovative programs and services
Key Requirements
High School or equivalent or higher education
Minimum of one-year experience in a health care related field or customer service preferred
Bilingual in English and Spanish; verbal required, written preferred