Rtw Case Manager

EML

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.
  • EML fosters a learning culture that invests in employee development, offering comprehensive benefits including flexible work arrangements and a corporate wellbeing program.
  • The position requires an empathetic approach to help injured workers navigate their recovery journey with confidence within the Specialised Insurance Group.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health background preferred
  • Empathetic and supportive approach
  • Strategic thinking abilities

Key Requirements

  • Experience in allied health or case management advantageous
  • High level of empathy and resilience required

Work Rights

Not specified

Tailored Resume

Cover Letter