Responsable Performance Qualité En Service / In Service Quality Performance Manager

Airbus Canada Limited Partnership

Mirabel, Quebec, Canada
Attractive salary; annual bonus available; group i...
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10 years manufacturing experience
Aircraft structure and systems knowledge
Root cause analysis methodology
** Airbus Canada is seeking a Customer Quality Representative for its A220 Commercial Aircraft Program in Mirabel, Quebec. The ideal candidate will have extensive experience in quality and customer relations within the manufacturing sector, focusing on customer satisfaction and continuous improvement initiatives. **

Job Summary

  • This role secures the customer feedback loop for the A220 commercial aircraft program by defining and addressing key quality irritants.
  • The position requires consolidating quality pain points reported by operators throughout the product lifecycle and coordinating continuous improvement initiatives.
  • Candidates will benefit from a hybrid working policy, an annual bonus, group insurance, and access to over 10,000 e-learning courses.

Matching Summary

Match Score: 75

** Airbus Canada is seeking a Customer Quality Representative for its A220 Commercial Aircraft Program in Mirabel, Quebec. The ideal candidate will have extensive experience in quality and customer relations within the manufacturing sector, focusing on customer satisfaction and continuous improvement initiatives. **

Salary

Attractive salary; Annual bonus available; Group insurance, pension plan, share purchase plan

Skills & Requirements

Must-have

  • 10 years manufacturing experience
  • Aircraft structure and systems knowledge
  • Root Cause Analysis methodology
  • Bilingual French and English proficiency
  • Digital dashboard creation with SMART indicators

Nice-to-have

  • Strong leadership and influence skills
  • Cross-functional collaboration experience
  • Continuous improvement mindset
  • Project management in transformation environments
  • Supplier quality background

Key Requirements

  • University degree in engineering or equivalent experience
  • Minimum 10 years of sector experience
  • Fluency in both French and English written and spoken

Work Rights

Not specified

Tailored Resume

Cover Letter