Ms Senior Engineer - Linux

NTT DATA

On-site
Managed services experience
Servicenow ticketing tools
Itil process knowledge
NTT DATA is seeking a Senior Engineer - Linux to maintain and support their clients' IT infrastructure. The role involves proactive monitoring, incident resolution, and collaboration with teams to ensure high service quality in a diverse and inclusive workplace

Job Summary

  • The role involves maintaining client IT infrastructure by proactively monitoring, investigating, and resolving technical incidents within agreed SLAs.
  • Candidates will collaborate closely with other teams to provide second-level support, execute changes meticulously, and contribute to the change management process.
  • NTT DATA is a global technology leader serving 75% of the Fortune Global 100, offering a diverse and inclusive environment for professional growth.

Matching Summary

Match Score: 85

NTT DATA is seeking a Senior Engineer - Linux to maintain and support their clients' IT infrastructure. The role involves proactive monitoring, incident resolution, and collaboration with teams to ensure high service quality in a diverse and inclusive workplace.

Skills & Requirements

Must-have

  • Managed services experience
  • ServiceNow ticketing tools
  • ITIL process knowledge
  • Linux infrastructure expertise
  • Client escalation handling

Nice-to-have

  • Automation task identification
  • Disaster recovery testing
  • Collaboration across cultures
  • Positive outlook under pressure
  • Vendor management experience

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent work experience
  • Moderate-level experience in cross-technology managed services
  • Proficiency in planning activities and projects

Work Rights

Not specified

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