Technical Support Representative

Ziegler Rentals

Bloomington, MN, United States
Starting wage: $26.85 to $32.21; benefits: health,...
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Install and configure computers
Troubleshoot hardware and software
Respond to support tickets
** Ziegler Rentals is seeking a Technical Support Representative for their Bloomington, MN location. The role involves providing technical support for desktop and laptop computers, troubleshooting various hardware and software issues, and ensuring compliance with software licensing. **

Job Summary

  • Responsible for installing, configuring, and providing technical support and repairs for all desktop and laptop computers, software, or any related computer systems.
  • Respond to hardware, software, and authority requests following Ziegler's procedures and maintain compliance of licensed software.
  • Ziegler is committed to providing employees with the best possible work environment and the right tools for career development, including great benefits and work/life balance.

Matching Summary

Match Score: 75

** Ziegler Rentals is seeking a Technical Support Representative for their Bloomington, MN location. The role involves providing technical support for desktop and laptop computers, troubleshooting various hardware and software issues, and ensuring compliance with software licensing. **

Salary

Starting wage: $26.85 to $32.21; Benefits: Health, Dental, Vision, PTO, 401(k), HSA, Disability, Parental Leave, Education Assistance

Skills & Requirements

Must-have

  • Install and configure computers
  • Troubleshoot hardware and software
  • Respond to support tickets
  • Maintain licensed software compliance
  • Provide backup and recovery
  • Maintain system security

Nice-to-have

  • Excellent customer service skills
  • Strong communication skills
  • Attention to detail
  • Commitment and dependability
  • Creative thinking and problem-solving

Key Requirements

  • 2+ years in corporate technical support
  • Technical knowledge of hardware, software, and network systems
  • Microsoft Office Suite knowledge
  • Clean driving record

Work Rights

Not specified

Tailored Resume

Cover Letter