Customer Infrastructure Manager

Land Securities Group

Beijing, China
Infrastructure relationship management
Customer technical consultancy
Infrastructure reviews with customers
This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options

Job Summary

  • This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.
  • The role will serve as the main point of contact for all infrastructure related service escalations, both customer facing and internal.
  • Join us and be part of a team that values innovation, quality, and continuous improvement.

Matching Summary

This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.

Skills & Requirements

Must-have

  • Infrastructure relationship management
  • Customer technical consultancy
  • Infrastructure reviews with customers
  • Service escalations management
  • LSEG products knowledge
  • Networking and cloud technologies

Nice-to-have

  • Emerging technologies orientation
  • Proactive and self-motivated
  • Strong analytical problem solving
  • Market data and FinTech understanding
  • Independent work capabilities

Key Requirements

  • Technical client-facing role experience
  • Windows servers, routing, switching knowledge
  • Customer-facing communication skills

Work Rights

Not specified

Tailored Resume

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