Job Summary

• GSK is looking to hire a Customer Excellence Manager to join our Customer Excellence Team, responsible for designing and delivering innovative learning solutions that strengthen the capabilities of our commercial teams.
• The role involves leading training and organizational development initiatives, conducting needs assessments, and implementing coaching programs that elevate sales performance.
• This is a hybrid role requiring in-office presence 2–3 days per week, and reports directly to the Capability and Development Manager.

Matching Summary

Salary

Base: CAD108,000 to CAD158,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• Bachelor's and/or Master's degree
• Minimum 5 years' experience in Training and Organizational Development
• Prior Pharma Training Experience preferred
• Excellent communication, presentation, and facilitation skills
• Ability to manage multiple stakeholders
• Strong planning, organizational, and project management skills

Work Rights