Agent/agentka Ds. Obsługi Klienta Z Językiem Niemieckim

Capita

Opole, Poland
Competitive salary; bonus up to 5,000 pln monthly;...
German language proficiency c1 level
Customer service experience
Ms office package knowledge
The role involves supporting clients through various channels including incoming calls and messages while analyzing and resolving their inquiries

Job Summary

  • The role involves supporting clients through various channels including incoming calls and messages while analyzing and resolving their inquiries.
  • Employees will receive competitive compensation with performance bonuses up to 5000 PLN monthly along with comprehensive health and insurance benefits.
  • The position offers a hybrid work model available after training completion, featuring 2 days from home and 3 days in the office.

Matching Summary

The role involves supporting clients through various channels including incoming calls and messages while analyzing and resolving their inquiries.

Salary

Competitive salary; Bonus up to 5000 PLN monthly; Benefits include LuxMed, Generali, Multisport/MultiKafeteria

Skills & Requirements

Must-have

  • German language proficiency C1 level
  • Customer service experience
  • MS Office package knowledge
  • Willingness to work shift schedule

Nice-to-have

  • Client-oriented mindset
  • Strong organizational skills
  • Excellent communication abilities
  • Hybrid work availability after training

Key Requirements

  • German language at minimum C1 level
  • Good knowledge of MS Office suite
  • Availability for shift work 8:00-24:00

Work Rights

Not specified

Tailored Resume

Cover Letter