Senior Premium Operations Manager - Raymond James Stadium
Denny Sanford PREMIER Center
Not specified
Oversee premium suite and club operations
Manage event-day service execution
Lead premium managers and frontline staff
The Senior Premium Operations Manager at Denny Sanford PREMIER Center is responsible for overseeing premium hospitality experiences, including suites and clubs, ensuring exceptional guest service and operational efficiency. The role requires strong leadership skills, financial oversight, and cross-functional collaboration to deliver high-end experiences for guests
Job Summary
The role is responsible for leading the execution of all premium hospitality experiences including suites, clubs, and catering operations.
Candidates must ensure exceptional guest service, operational efficiency, and financial performance while collaborating with culinary and sales teams.
The position involves managing labor controls, reviewing BEOs, and driving continuous improvement through pre-event briefings and post-event recaps.
Matching Summary
Match Score: 85
The Senior Premium Operations Manager at Denny Sanford PREMIER Center is responsible for overseeing premium hospitality experiences, including suites and clubs, ensuring exceptional guest service and operational efficiency. The role requires strong leadership skills, financial oversight, and cross-functional collaboration to deliver high-end experiences for guests.
Skills & Requirements
Must-have
Oversee premium suite and club operations
Manage event-day service execution
Lead premium managers and frontline staff
Handle escalated guest concerns professionally
Review BEOs and manage labor costs
Nice-to-have
Foster culture of accountability and communication
Identify high-potential talent for growth
Drive operational improvements in ordering systems
Collaborate cross-functionally with culinary teams
Key Requirements
Experience in premium hospitality or stadium operations
Proven track record in team leadership and development
Strong financial acumen for budget and cost control