Senior Premium Operations Manager - Raymond James Stadium

Denny Sanford PREMIER Center

Not specified
Oversee premium suite and club operations
Manage event-day service execution
Lead premium managers and frontline staff
The Senior Premium Operations Manager at Denny Sanford PREMIER Center is responsible for overseeing premium hospitality experiences, including suites and clubs, ensuring exceptional guest service and operational efficiency. The role requires strong leadership skills, financial oversight, and cross-functional collaboration to deliver high-end experiences for guests

Job Summary

  • The role is responsible for leading the execution of all premium hospitality experiences including suites, clubs, and catering operations.
  • Candidates must ensure exceptional guest service, operational efficiency, and financial performance while collaborating with culinary and sales teams.
  • The position involves managing labor controls, reviewing BEOs, and driving continuous improvement through pre-event briefings and post-event recaps.

Matching Summary

Match Score: 85

The Senior Premium Operations Manager at Denny Sanford PREMIER Center is responsible for overseeing premium hospitality experiences, including suites and clubs, ensuring exceptional guest service and operational efficiency. The role requires strong leadership skills, financial oversight, and cross-functional collaboration to deliver high-end experiences for guests.

Skills & Requirements

Must-have

  • Oversee premium suite and club operations
  • Manage event-day service execution
  • Lead premium managers and frontline staff
  • Handle escalated guest concerns professionally
  • Review BEOs and manage labor costs

Nice-to-have

  • Foster culture of accountability and communication
  • Identify high-potential talent for growth
  • Drive operational improvements in ordering systems
  • Collaborate cross-functionally with culinary teams

Key Requirements

  • Experience in premium hospitality or stadium operations
  • Proven track record in team leadership and development
  • Strong financial acumen for budget and cost control

Work Rights

Not specified

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