Library Access Services Specialist

University of Richmond

Richmond, VA, US
Pyy grade 4; hiring range $18.34 to $24.30 ph; not...
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Supervise up to 30 student employees
Troubleshoot computer hardware and software
Manage cash receipts and financial transactions
** The University of Richmond is seeking a Library Access Services Specialist to enhance user support and manage access services at Boatwright Memorial Library. This role involves technical support, supervision of student staff, and ensuring a positive library experience. **

Job Summary

  • The Access Services Specialist plays a pivotal role in delivering exceptional user support while ensuring the safety and security of library users, materials, and facilities.
  • This position involves supervising up to 30 student employees, providing training on desk operations, technology troubleshooting, and customer service expectations.
  • The role requires managing fulfillment services, handling cash receipts, and performing building checks during evening hours to maintain a positive library environment.

Matching Summary

Match Score: 75

** The University of Richmond is seeking a Library Access Services Specialist to enhance user support and manage access services at Boatwright Memorial Library. This role involves technical support, supervision of student staff, and ensuring a positive library experience. **

Salary

Pay Grade 4; Hiring range $18.34 to $24.30 per hour; Not specified

Skills & Requirements

Must-have

  • Supervise up to 30 student employees
  • Troubleshoot computer hardware and software
  • Manage cash receipts and financial transactions
  • Knowledge of Library of Congress Classification System
  • Work varied hours between 6:30 am and 1:00 am

Nice-to-have

  • Familiarity with HTML, XML, and Oracle
  • Project management or process improvement experience
  • Creative approach to diversity and inclusion
  • Experience with digital signage and social media
  • Strong analytical skills and attention to detail

Key Requirements

  • Bachelor's degree preferred
  • Two to three years of related library or customer service experience
  • Prior supervisory or team leadership experience desired

Work Rights

Not specified

Tailored Resume

Cover Letter