Radiology Registrar (full Time) Jefferson Health Center City Locations

Jefferson Health

Philadelphia, Pennsylvania, United States
Handle multi-channel interactions
Resolve patient concerns
First call resolution focus
Handle multi-channel interactions in a centralized contact center environment from patients, families and physicians to schedule, register and financially clear patient appointments

Job Summary

  • Handle multi-channel interactions in a centralized contact center environment from patients, families and physicians to schedule, register and financially clear patient appointments.
  • Utilize Electronic Medical Record (EMR) to complete scheduling and registration, confirm appointments, verify demographic information, run medical necessity, answer inquiries and resolve user issues.
  • Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits.

Matching Summary

Handle multi-channel interactions in a centralized contact center environment from patients, families and physicians to schedule, register and financially clear patient appointments.

Skills & Requirements

Must-have

  • Handle multi-channel interactions
  • Resolve patient concerns
  • First call resolution focus
  • Follow departmental protocols
  • Accurate data entry

Nice-to-have

  • Commitment to service and follow-through
  • Interact with diverse patient base
  • Patient experience focus

Key Requirements

  • HS Diploma or equivalent required
  • Type 35 wpm
  • Previous related experience preferred
  • CPR certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter