Support/implementation Specialist Intern (summer 2026)

Apexanalytix

Greensboro, NC, United States
**
Technical leadership and support
Software implementation processes
Exceptional customer service skills
** Apexanalytix is seeking a Support/Implementation Specialist Intern for the summer of 2026 at their Greensboro, NC headquarters. The position requires a motivated individual with a strong IT background to provide technical support for software applications, manage client communications, and assist with software implementations. **

Job Summary

  • The key function of the Application Support/Implementation Intern is to provide technical leadership and support for APEX’s apexportal Solutions software applications.
  • Manage and resolve technical support tickets for our client software implementations, facilitate effective and proactive communications with both internal and external customers.
  • We serve over 250 Fortune 500/Forbes Global 2000 clients around the world and are fluent in languages covering 98 percent of global trade.

Matching Summary

Match Score: 75

** Apexanalytix is seeking a Support/Implementation Specialist Intern for the summer of 2026 at their Greensboro, NC headquarters. The position requires a motivated individual with a strong IT background to provide technical support for software applications, manage client communications, and assist with software implementations. **

Skills & Requirements

Must-have

  • Technical leadership and support
  • Software implementation processes
  • Exceptional customer service skills
  • Verbal and written communication skills
  • Excellent phone and email etiquette
  • Manage and resolve technical support tickets
  • Troubleshoot network, database, and software problems
  • Create rules and data transfer mappings using SQL query

Nice-to-have

  • Eager to learn new technologies
  • Strong IT background
  • Humble, hungry, and smart

Key Requirements

  • Pursuing a Bachelor’s in IT, Computer Science, or related field required (Junior or above)
  • Good working knowledge of Microsoft Office
  • Exposure to SQL Server
  • Strong analytical skills and attention to detail
  • Ability to effectively multi-task with limited supervision
  • Knowledge of Business Intelligence software
  • Exposure to SDLC methodologies
  • Exposure to FTP, secure FTP, and PGP

Work Rights

Not specified

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