Application Support Manager - Keystone

Warner Bros. Discovery UK

Base: $90,027.00 - $167,193.00 py; bonus/equity: a...
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3-5 years experience in media or entertainment
Previous experience managing a team required
Expertise in requirements gathering and workflow modeling
** Warner Bros. Discovery is seeking an Application Support Manager for their KeystoneMAX platform, responsible for overseeing operational, technical, and strategic aspects to ensure optimal performance and user satisfaction. The role involves managing a support team, coordinating with various stakeholders, and implementing process improvements within the media and entertainment industry. **

Job Summary

  • The Application Support Manager serves as the operational, technical, and strategic leader responsible for ensuring the successful day-to-day performance of KeystoneMAX.
  • This role bridges product, engineering, Global Content Operations, vendors, and executive stakeholders to ensure technology solutions are stable and continuously optimized.
  • Warner Bros. Discovery offers career defining opportunities, thoughtfully curated benefits, and tools to explore and grow into your best selves.

Matching Summary

Match Score: 75

** Warner Bros. Discovery is seeking an Application Support Manager for their KeystoneMAX platform, responsible for overseeing operational, technical, and strategic aspects to ensure optimal performance and user satisfaction. The role involves managing a support team, coordinating with various stakeholders, and implementing process improvements within the media and entertainment industry. **

Salary

Base: $90,027.00 - $167,193.00 per year; Bonus/Equity: Annual bonuses, short- and long-term incentives available; Benefits: Health insurance, wellness program, life/disability insurance, retirement plan, paid time off

Skills & Requirements

Must-have

  • 3-5 years experience in media or entertainment
  • Previous experience managing a team required
  • Expertise in requirements gathering and workflow modeling
  • Familiarity with media workflows ingest QC localization
  • Knowledge of AWS or hybrid cloud environments

Nice-to-have

  • Passion for media technology and studio operations
  • Excellent communication skills across executive audiences
  • Ability to work independently with minimal guidance
  • Comfortable working in iterative fast-changing environments
  • Willingness to support users across global time zones

Key Requirements

  • 3-5 years of experience in similar role within media
  • Previous experience managing a team required
  • Proficiency in Microsoft Office including Excel PowerPoint Project Visio

Work Rights

Not specified

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