Service Advisor

Lexus of Sacramento

Sacramento, CA, United States
Estimated annual earnings $64,500 to 161,800; comm...
On-site
Initiate automotive services and repairs
Ascertain vehicle performance problems
Writing repair orders
Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication and satisfaction. The ideal candidate should have previous experience in a similar role and a basic understanding of automotive mechanics while delivering top-notch service

Job Summary

  • As an Experienced Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication and satisfaction. The ideal candidate should have previous experience in a similar role and a basic understanding of automotive mechanics while delivering top-notch service.

Salary

Estimated annual earnings $64,500 to 161,800; Commission plus bonuses; Medical, Dental and Vision Plans

Skills & Requirements

Must-have

  • initiate automotive services and repairs
  • ascertain vehicle performance problems
  • writing repair orders
  • maintaining customer records
  • communicator and liaison between customer and technician

Nice-to-have

  • earning customers for life
  • team player focused on exemplary customer service

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • High School graduate or equivalent, 18 years or older required

Work Rights

Not specified

Tailored Resume

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