Customer Experience Associate - Val-des-brises (full-time, 37.5h/week)

TD Bank

Laval, Quebec, Canada
Base: $44,000.00 - $55,400.00 cad; bonus/equity: n...
Not specified (assumed on-site as it is a branch position)
Financial transaction processing
Client relationship building
Ms office suite proficiency
TD Bank is seeking a Customer Experience Associate in Laval, Quebec, to provide exceptional banking services and support to clients. The role requires strong customer service skills, attention to detail, and the ability to handle financial transactions accurately

Job Summary

  • The role involves treating financial operations like deposits and withdrawals while ensuring strict adherence to regulatory standards and ethical codes.
  • Employees are expected to build strong personal connections with clients to recommend suitable banking solutions and resolve concerns effectively.
  • TD offers comprehensive training, onboarding sessions, and access to an online learning platform to support career development and skill enhancement.

Matching Summary

Match Score: 85

TD Bank is seeking a Customer Experience Associate in Laval, Quebec, to provide exceptional banking services and support to clients. The role requires strong customer service skills, attention to detail, and the ability to handle financial transactions accurately.

Salary

Base: $44,000.00 - $55,400.00 CAD; Bonus/Equity: Not specified; Benefits: Health, well-being, savings, retirement, paid time off

Skills & Requirements

Must-have

  • Financial transaction processing
  • Client relationship building
  • MS Office suite proficiency
  • Strong organizational skills
  • Excellent verbal communication

Nice-to-have

  • Initiative and proactivity
  • Attention to detail
  • Team collaboration mindset
  • Operational improvement ideas
  • Multilingual capabilities

Key Requirements

  • High school diploma or equivalent
  • One year of relevant experience
  • University degree is an asset
  • French language mastery required in Quebec

Work Rights

Not specified

Tailored Resume

Cover Letter