Service Technician - Metro Manila And Cebu (pooling)

KONE ELEVATORS PTY

Metro Manila, Philippines
On-site
Customer satisfaction
Accurate back reporting
Equipment safety and performance
KONE Elevators is seeking Service Technicians for roles in Metro Manila and Cebu, focusing on providing high-quality service and maintaining customer satisfaction in line with service contracts. The position emphasizes safety, effective communication, and proactive customer relationship management

Job Summary

  • Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
  • Accountable for the end-users and the site safety, as well as the safe working environment.
  • Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor.

Matching Summary

Match Score: 85

KONE Elevators is seeking Service Technicians for roles in Metro Manila and Cebu, focusing on providing high-quality service and maintaining customer satisfaction in line with service contracts. The position emphasizes safety, effective communication, and proactive customer relationship management.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Accurate back reporting
  • Equipment safety and performance
  • Safe working environment
  • Service visit execution
  • Workload planning

Nice-to-have

  • Proactive communication
  • Ambassador attitude
  • Sales lead identification
  • Tooling and van maintenance
  • Continuous improvement feedback
  • Training and coaching

Key Requirements

  • Familiarity with lift and associated technology
  • Attend proposed training

Work Rights

Not specified

Tailored Resume

Cover Letter