CHAS Health is seeking a Service Desk Technician to provide technical support and improve community health through exceptional customer service. The ideal candidate should possess strong technical skills, customer service experience, and preferably a background in healthcare
Job Summary
Improve the overall health of the communities we serve by providing superior customer service and achieving the highest potential of user productivity by utilizing and supporting advanced technologies with high standards of efficiency, competence, and collaboration.
Serves as the initial department contact for customers who experience technical issues, identifies, triages, and resolves a variety of technical problems, and professionally responds to telephone calls, e-mails, and personal requests for technical support.
CHAS Health offers competitive compensation and exceptional benefits including annual milestone bonuses, robust health coverage, 401(k) with employer match, over six weeks of PTO, tuition assistance, and childcare support.
Matching Summary
Match Score: 85
CHAS Health is seeking a Service Desk Technician to provide technical support and improve community health through exceptional customer service. The ideal candidate should possess strong technical skills, customer service experience, and preferably a background in healthcare.
Salary
$21.92 - $31.25
Skills & Requirements
Must-have
technical support
customer service
problem solving
IT systems
computer hardware and software
Nice-to-have
team environment
positive attitude
commitment to quality
healthcare setting experience
Key Requirements
1-2 years of customer service experience
Experience with computer hardware, software, and peripherals