The role focuses on ensuring the quality of products from the customer experience perspective and driving continuous improvements in Tigo Business unit processes
Job Summary
The role focuses on ensuring the quality of products from the customer experience perspective and driving continuous improvements in Tigo Business unit processes.
The company is committed to digital transformation and values innovation, agility, transparency, and placing clients at the center of all activities.
Tigo has been recognized by the Great Place To Work® institute since 2012 and promotes equal employment opportunities with a diverse workforce.
Matching Summary
The role focuses on ensuring the quality of products from the customer experience perspective and driving continuous improvements in Tigo Business unit processes.
Skills & Requirements
Must-have
Advanced Excel skills
Analytical capability
Customer process analysis
Business model design
Negotiation skills
Leadership
Nice-to-have
Innovative mindset
Continuous improvement focus
Cross-functional collaboration
Project accompaniment
Quality assurance involvement
Key Requirements
Minimum two years customer-related experience
University student in Administration, Industrial Engineering, Informatics or similar