Site Support Engineer - Samlesbury

DXC Technology UK

Samlesbury, United Kingdom
Fully remote
Desk side support
Security audits of devices
Imacs – installations, moves, additions and changes
As an Analyst, you will be supporting the onsite client with desk side support including: Carrying out Security Audits of all devices holding Data on the network by Scanning and reporting IMAC’s – Installations, Moves, Additions and Changes

Job Summary

  • As an Analyst, you will be supporting the onsite client with desk side support including: Carrying out Security Audits of all devices holding Data on the network by Scanning and reporting IMAC’s – Installations, Moves, Additions and Changes.
  • This is a full-time permanent position working 37.5-hours per week, Monday - Friday between the hours of 07:00 - 19:00; hours will be agreed at a later time with site lead.
  • At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Matching Summary

As an Analyst, you will be supporting the onsite client with desk side support including: Carrying out Security Audits of all devices holding Data on the network by Scanning and reporting IMAC’s – Installations, Moves, Additions and Changes.

Skills & Requirements

Must-have

  • Desk side support
  • Security Audits of devices
  • IMACs – Installations, Moves, Additions and Changes
  • Break-Fix of managed devices
  • Hands and Eyes Support
  • Desktop Support
  • Asset Management & Stock Management
  • Software and system fault diagnosis
  • SC Security Clearance

Nice-to-have

  • Open to learning and multitasking
  • Proactively keeping the customer updated
  • Identifying and reporting risk
  • Supporting in multiple forms of support

Key Requirements

  • UK GOV Security Clearance at SC level
  • Full, clean UK Driving License
  • Proven trouble shooting skills
  • Previous experience in a similar role with ITIL environment
  • PC/Desktop Support knowledge
  • Knowledge and awareness of M365
  • Administering Windows Share/File permissions
  • Mobile connectivity knowledge
  • Knowledge of SCCM
  • Confident break fix knowledge of HP Workstation, Desktops & Laptops
  • British nationals with no dual nationality

Work Rights

SC Security Clearance

Tailored Resume

Cover Letter