Fairfax Animal Hospital - Client Service Representative

Fairfax Animal Hospital

Falls Church, United States
On-site
Greet clients and patients warmly
Schedule appointments and procedures
Process payments
Fairfax Animal Hospital is seeking a Client Service Representative to join their front desk team, focusing on delivering excellent customer service in a supportive and inclusive environment. The ideal candidate should possess strong organizational skills and prior customer service experience, ideally in a veterinary or medical setting

Job Summary

  • Greet clients and patients warmly and professionally, as you are the first impression.
  • Assist clients with check-in and check-out, review invoices, and process payments.
  • We offer competitive compensation, flexible scheduling options, and a collaborative, friendly work environment.

Matching Summary

Match Score: 85

Fairfax Animal Hospital is seeking a Client Service Representative to join their front desk team, focusing on delivering excellent customer service in a supportive and inclusive environment. The ideal candidate should possess strong organizational skills and prior customer service experience, ideally in a veterinary or medical setting.

Skills & Requirements

Must-have

  • Greet clients and patients warmly
  • Schedule appointments and procedures
  • Process payments
  • Answer phones and respond to emails
  • Manage client records
  • End-of-day reporting and reconciliation

Nice-to-have

  • Kind, respectful communicator
  • Calm under pressure
  • Values diversity and inclusion
  • Supportive team environment

Key Requirements

  • Prior customer service experience
  • Experience with ezyVet is helpful
  • Professional appearance and demeanor

Work Rights

Not specified

Tailored Resume

Cover Letter