Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
**
3-5 years customer facing services role
Fluency in french and english languages
1+ years project management with workday hcm
** Workday is seeking a French-speaking Customer Success Manager to join their team in Warsaw, Poland. The role involves managing customer relationships, facilitating communication between customers and product teams, and ensuring customer satisfaction with Workday's solutions. **

Job Summary

  • The Customer Success Manager acts as a liaison between Professional Services and Production teams to ensure enterprise-level support and service activities.
  • This role involves developing success plans that outline critical success factors, metrics for success, and providing recommendations to customers.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or with customers.

Matching Summary

Match Score: 75

** Workday is seeking a French-speaking Customer Success Manager to join their team in Warsaw, Poland. The role involves managing customer relationships, facilitating communication between customers and product teams, and ensuring customer satisfaction with Workday's solutions. **

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5 years customer facing services role
  • Fluency in French and English languages
  • 1+ years project management with Workday HCM
  • Issue resolution and escalation management
  • Executive level communication skills

Nice-to-have

  • Functional domain expertise with Financials
  • Experience in complex software or SaaS environment
  • Account management and adoption planning experience
  • Ability to chair meetings with executive leadership
  • Curious minds and courageous collaborators

Key Requirements

  • Bachelor degree or equivalent work experience
  • Warsaw based only location requirement
  • Travel up to 15% capability

Work Rights

Not specified

Tailored Resume

Cover Letter