Service Network Administrator

Assurant Inc

Australia
Hybrid
Ms office proficiency
Stakeholder engagement
Analytical and problem-solving skills
The Service Network Administrator is responsible for supporting the Service Network team with support, communication, and ongoing system maintenance to support business programs within Australia & New Zealand

Job Summary

  • The Service Network Administrator is responsible for supporting the Service Network team with support, communication, and ongoing system maintenance to support business programs within Australia & New Zealand.
  • This position will work closely with the Service Network and Salvage team to understand the requirements of clients and consumers, to ensure the network can support all new and existing programs.
  • Some of the benefits you'll get working at Assurant include: Diversity panels and employee resource groups, Hybrid working to support work/life balance, Volunteering leave to give back to the communities we serve.

Matching Summary

The Service Network Administrator is responsible for supporting the Service Network team with support, communication, and ongoing system maintenance to support business programs within Australia & New Zealand.

Skills & Requirements

Must-have

  • MS Office proficiency
  • stakeholder engagement
  • analytical and problem-solving skills
  • attention to detail
  • support business programs
  • manage email inboxes

Nice-to-have

  • customer service experience
  • technical exposure to electronics
  • flexibility with change
  • work-life balance support

Key Requirements

  • 12 month fixed term contract
  • Experience in customer service & support for retail environments is ideal
  • Previous experience working towards SLAs or KPIs

Work Rights

Not specified

Tailored Resume

Cover Letter