Spotify Online Support Advisor With Spanish And English

Concentrix

Georgia, US
Competitive salary; performance bonus included; be...
Fully remote
Excellent spanish language skills c1
Advanced english level b2
Strong communication skills
The role involves supporting Premium users of Spotify via email, chat, social media, and the dedicated Community site

Job Summary

  • The role involves supporting Premium users of Spotify via email, chat, social media, and the dedicated Community site.
  • Candidates must demonstrate excellent communication skills and possess advanced proficiency in both Spanish and English.
  • The position offers a competitive salary, permanent work-at-home status, fully paid training, and various benefits including medical insurance and a free premium account.

Matching Summary

The role involves supporting Premium users of Spotify via email, chat, social media, and the dedicated Community site.

Salary

Competitive salary; Performance bonus included; Benefits: Medical insurance, Life insurance, Internet allowance, Meal vouchers, Holiday pay

Skills & Requirements

Must-have

  • Excellent Spanish language skills C1
  • Advanced English level B2
  • Strong communication skills
  • Good typing and computer skills
  • Readiness to work shifts Monday to Sunday

Nice-to-have

  • Work experience in customer experience center
  • Organized with decision-making skills
  • Team player with positive attitude
  • Analytical skills

Key Requirements

  • High school education
  • C1 Spanish proficiency
  • B2 English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter