Customer Service Representative

Livingston Animal Hospital

Rancho Cucamonga, CA, United States
$19-$22ph depending on experience; not specified; ...
Professional phone etiquette
Handle emotional clients
Accept payments and make change
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • CSR Responsibilities include understanding and communicating scheduled appointments, client education, and lobby triage, operating a multi-line telephone system, and empathizing with clients.
  • Benefits include tailored development programs, mentorship, career pathing, competitive pay, performance bonuses, 401(k) matching, student loan assistance, health insurance, and generous paid time off.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Salary

$19-$22/hr depending on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Accept payments and make change
  • Maintain accurate client records
  • Work weekends and holidays

Nice-to-have

  • Compassionate and well-mannered
  • Calm in emergency situations
  • Create welcoming environment

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented
  • Ability to work most Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter