Desktop Support Technician Ii - Second Shift

Echodyne

Greater Seattle Area, WA, United States
Base: $25.01 - $37.78 ph; bonus/equity: rsu (restr...
On-site
1st level help desk support
Windows 10 and 11 client os
Microsoft office automation software
Echodyne offers the world’s first compact solid-state true beam-steering radar designed for a wide range of industries including autonomous vehicles and smart cities

Job Summary

  • Echodyne offers the world’s first compact solid-state true beam-steering radar designed for a wide range of industries including autonomous vehicles and smart cities.
  • The Desktop Support Technician will provide 1st level support, deploy and maintain workstations, perform software installations, and create training materials to ensure optimal network and user performance.
  • The company provides competitive compensation including RSUs, fully-paid medical, dental, vision insurance, mental health coverage, 401(k) match, and flexible PTO among other benefits.

Matching Summary

Echodyne offers the world’s first compact solid-state true beam-steering radar designed for a wide range of industries including autonomous vehicles and smart cities.

Salary

Base: $25.01 - $37.78 per hour; Bonus/Equity: RSU (Restricted Stock Units); Benefits: Fully-paid medical, dental, vision, mental health coverage, 401(k) match, PTO, and more

Skills & Requirements

Must-have

  • 1st level help desk support
  • Windows 10 and 11 client OS
  • Microsoft Office automation software
  • Active Directory and Exchange knowledge
  • Troubleshooting PC hardware and software
  • End-user workstation deployment

Nice-to-have

  • Experience with Ubuntu Desktop
  • Knowledge of MacOS
  • Use of automation tools for OS deployment
  • Customer service skills via multiple channels
  • Ability to learn new systems and applications

Key Requirements

  • High School Diploma or equivalent
  • 1-3+ years service desk experience
  • Experience troubleshooting desktops and laptops
  • Knowledge of Microsoft core systems and services
  • U.S. citizenship, green card, or asylum/refugee status required

Work Rights

Must be U.S. Citizen, green card holder, or have asylum/refugee status

Tailored Resume

Cover Letter