Workday is seeking a Principal Customer Success Manager for its India operations. This fully remote position focuses on establishing customer relationships, driving product adoption, and ensuring client satisfaction within a rapidly growing market
Job Summary
The Customer Success (CS) team is the voice of the customer and a critical driver of long-term business growth.
As our first Customer Success Manager in India, you will be instrumental in establishing our foundation in this vital, rapidly growing market.
We’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
Match Score: 85
Workday is seeking a Principal Customer Success Manager for its India operations. This fully remote position focuses on establishing customer relationships, driving product adoption, and ensuring client satisfaction within a rapidly growing market.
Skills & Requirements
Must-have
Customer relationship coordination
Customer roadmap communication
Develop customer success plans
Prioritize and resolve customer concerns
Facilitate solution adoption
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Empathy and shared enthusiasm
Key Requirements
10+ years customer facing services role
3+ years project management experience
Functional domain expertise with Financials preferred
Experience with State & Local Government customer base