Assistant(e) Chef De Réception (h/fx) Saisonnier(e)
Sofitel Sydney Wentworth
Nice, France
On-site
Guest reception and service
Billing and payment procedures
Team motivation and development
The Assistant Head of Reception is responsible for ensuring the smooth running of the client's stay in the hotel and manages and motivates the reception teams with the Head of Reception to offer quality service
Job Summary
The Assistant Head of Reception is responsible for ensuring the smooth running of the client's stay in the hotel and manages and motivates the reception teams with the Head of Reception to offer quality service.
They support the Head of Reception in achieving quantitative and qualitative objectives and in developing turnover through sales actions and management of the hotel's accommodation turnover.
They embody the Heartist spirit in their interactions with clients and ensure the cleanliness of their workspace and adherence to hotel safety rules.
Matching Summary
The Assistant Head of Reception is responsible for ensuring the smooth running of the client's stay in the hotel and manages and motivates the reception teams with the Head of Reception to offer quality service.
Skills & Requirements
Must-have
Guest reception and service
Billing and payment procedures
Team motivation and development
Sales and revenue optimization
Brand identity and values
Nice-to-have
Customer relationship building
Local area knowledge
Sustainable practices commitment
Positive work environment
Key Requirements
BAC +2 in Hotel and Restaurant Management
Significant customer contact experience
Previous management experience desired
Proficiency in Windows, revenue management tools, TARS