£40,643 - £45,077 py; not specified; not specified
On-site
Sap service cloud (c4c) platform
Crm system support and development
Interpreting business requirements
This fixed term role will be focussed on supporting a number of significant improvement initiatives currently ongoing
Job Summary
This fixed term role will be focussed on supporting a number of significant improvement initiatives currently ongoing.
The role will also include the day-to-day development, maintenance, and support of the existing CRM including; interpreting business requirements, technical consultancy, delivering project artefacts, technical troubleshooting and service improvement.
We offer a flexible, motivating and inclusive workplace, where talent is truly recognised and developed.
Matching Summary
This fixed term role will be focussed on supporting a number of significant improvement initiatives currently ongoing.
Salary
£40,643 - £45,077 per annum; Not specified; Not specified
Skills & Requirements
Must-have
SAP Service Cloud (C4C) Platform
CRM system support and development
Interpreting business requirements
Technical consultancy
Technical troubleshooting
Service improvement initiatives
Integrating C4C with telephony provider
Integrating C4C with webchat/chatbot provider
Working with SOAP and OData APIs
Nice-to-have
Effective communication skills
Establish effective working relationships
Flexible, motivating and inclusive workplace
Key Requirements
IT/application support experience 1st, 2nd, or 3rd level