Lead - Solution Engineer

Freshworks

San Mateo, CA, United States
Base: $143,565 – $177,345 usd; equity + espp offer...
Hybrid (on-site 3x/week)
6-8 years of solution engineering experience
Strong verbal and written presentation skills
Experience with saas product sales
Freshworks is seeking a Lead Solution Engineer to join their GTM team in San Mateo, CA. The role involves collaborating with enterprise customers to address their business challenges, providing product demonstrations, and supporting the sales team. The ideal candidate will have a strong background in solution engineering with excellent communication skills and a focus on delivering customer value

Job Summary

  • The role involves collaborating with Enterprise customers to identify critical business challenges and delivering compelling product demonstrations.
  • Freshworks builds uncomplicated service software that delivers exceptional employee and customer experiences through an AI-first approach.
  • This is a hybrid role requiring onsite presence at the San Mateo Headquarters three days per week.

Matching Summary

Match Score: 85

Freshworks is seeking a Lead Solution Engineer to join their GTM team in San Mateo, CA. The role involves collaborating with enterprise customers to address their business challenges, providing product demonstrations, and supporting the sales team. The ideal candidate will have a strong background in solution engineering with excellent communication skills and a focus on delivering customer value.

Salary

Base: $143,565 – $177,345 USD; Equity + ESPP offered; Benefits: Dental, medical, vision, disability, life, flexible PTO, commuter, wellness, adoption/parental leave

Skills & Requirements

Must-have

  • 6-8 years of Solution Engineering experience
  • Strong verbal and written presentation skills
  • Experience with SaaS product sales

Nice-to-have

  • Experience selling to SLED or Manufacturing customers
  • Background in ITSM platforms
  • Methodical approach to problem-solving

Key Requirements

  • Bachelor's degree preferred
  • 6-8 years of relevant experience
  • Hybrid work arrangement acceptance

Work Rights

Not specified

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