Assistant Manager, Retail Experience Process & Programs

Hyundai Motor Company

Fountain Valley, CA, US
Base: $69,300.00 - $99,000.00 annual; bonus/equity...
On-site
Sales/aftersales retail process support
Customer experience program management
Data and metrics utilization
The Assistant Manager is responsible for supporting sales and aftersales retail experience programs to enhance customer satisfaction and dealership performance

Job Summary

  • The Assistant Manager is responsible for supporting sales and aftersales retail experience programs to enhance customer satisfaction and dealership performance.
  • Hyundai offers a comprehensive benefits package including vehicle lease allowance, medical and dental insurance, 401(k) with employer match, paid holidays, and education reimbursement.
  • This role requires collaboration with dealers, internal teams, and executive management to implement best practices and improve retail operations.

Matching Summary

The Assistant Manager is responsible for supporting sales and aftersales retail experience programs to enhance customer satisfaction and dealership performance.

Salary

Base: $69,300.00 - $99,000.00 annual; Bonus/Equity: Not specified; Benefits: Vehicle lease allowance, medical/dental/vision insurance, 401(k) with employer match, paid holidays, education reimbursement

Skills & Requirements

Must-have

  • sales/aftersales retail process support
  • customer experience program management
  • data and metrics utilization
  • budget tracking and finance compliance
  • supplier and procurement management
  • performance reporting and analytics
  • proficient in Microsoft Office and Teams

Nice-to-have

  • collaborative team player
  • strong written and oral communication
  • independent judgment and discretion
  • knowledge of dealership operations
  • experience with training implementation

Key Requirements

  • High School graduate
  • Bachelor’s degree preferred
  • Five or more years related automotive experience
  • Understanding of sales/aftersales dealership processes

Work Rights

Not specified

Tailored Resume

Cover Letter