Customer Service Representative (uhealth Wellness Center)

University of Miami

Miami, FL, US
Not specified; not specified; comprehensive benefi...
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High school diploma or equivalent
Minimum 1 year relevant experience
Effective oral and written communication
** The University of Miami is seeking a part-time Customer Service Representative for its Wellness Center, responsible for addressing inquiries, complaints, and service requests while ensuring a positive customer experience. The ideal candidate should have a high school diploma, at least one year of relevant experience, and the ability to communicate effectively. **

Job Summary

  • The Customer Service Representative will receive, review, and address a variety of inquiries including complaints and service requests via multiple channels.
  • This role involves facilitating front desk procedures, processing payments for memberships, and providing tours to prospective members at the UHealth Wellness Center.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission for this position.

Matching Summary

Match Score: 75

** The University of Miami is seeking a part-time Customer Service Representative for its Wellness Center, responsible for addressing inquiries, complaints, and service requests while ensuring a positive customer experience. The ideal candidate should have a high school diploma, at least one year of relevant experience, and the ability to communicate effectively. **

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, tuition remission

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • Minimum 1 year relevant experience
  • Effective oral and written communication
  • Problem recognition and analysis skills
  • Confidential information handling
  • Evening night and weekend availability
  • Microsoft Office proficiency

Nice-to-have

  • Front desk check-in facilitation
  • Prospective member tour provision
  • Fitness equipment safety guidance
  • Routine facility maintenance tasks
  • Emergency medical response action

Key Requirements

  • High School Diploma or equivalent
  • Minimum 1 year of relevant experience
  • Ability to work evenings nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter