Serve as an intermediate escalation point for Data Lifecycle Management inquiries and offer guidance to stakeholders and DLM team members to resolve complex issues efficiently
Job Summary
Serve as an intermediate escalation point for Data Lifecycle Management inquiries and offer guidance to stakeholders and DLM team members to resolve complex issues efficiently.
Monitor the global Data Lifecycle Management team performance, production and throughput, analyzing progress toward achieving quarterly and annual performance goals and ensuring timely delivery and accurate metrics reporting to Information Management leadership and internal stakeholders.
Assist in the creation of information management processes and procedures together with business units and risk governance counterparts, leading continuous improvement and collaborating to deliver new products and solutions.
Matching Summary
Serve as an intermediate escalation point for Data Lifecycle Management inquiries and offer guidance to stakeholders and DLM team members to resolve complex issues efficiently.
Skills & Requirements
Must-have
Data Lifecycle Management expertise
Information Governance strategy
Record classification and retention
Escalation point for complex issues
Monitor team performance and metrics
Liaise between business and governance
Nice-to-have
Continuous improvement and innovation
Awareness training delivery
Client satisfaction focus
Key Requirements
6+ years experience in financial services
Data/information governance or compliance
Records management principles and retention schedules