ITS Support Engineer I, IT Services

Amazon

Bangkok, Thailand
**
Business-level english proficiency required
Onsite based in bangkok office
Diagnose and resolve hardware issues
** Amazon is seeking an ITS Support Engineer I to provide on-site technical support to corporate employees in Bangkok, Thailand. The ideal candidate will possess strong IT skills, be customer-focused, and have business-level English proficiency, with an emphasis on problem-solving and collaboration. **

Job Summary

  • You will be the go-to knowledge expert providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure.
  • The role involves owning the overall IT experience by guaranteeing employees have the tools and resources they need to be successful and innovative.
  • Amazon fosters an inclusive team culture where every voice is heard, offering mentorship and career growth opportunities through continuous learning.

Matching Summary

Match Score: 75

** Amazon is seeking an ITS Support Engineer I to provide on-site technical support to corporate employees in Bangkok, Thailand. The ideal candidate will possess strong IT skills, be customer-focused, and have business-level English proficiency, with an emphasis on problem-solving and collaboration. **

Skills & Requirements

Must-have

  • Business-level English proficiency required
  • Onsite based in Bangkok office
  • Diagnose and resolve hardware issues
  • Manage ticket queue effectively
  • Execute change management activities

Nice-to-have

  • Mentorship of peers and new team members
  • Collaboration with partner teams
  • Adaptability to new processes
  • Continuous learning of latest technologies
  • Customer-focused problem solving

Key Requirements

  • Authorized to work in Thailand without sponsorship
  • 5 days' work week onsite requirement
  • Advanced understanding of IT standards and systems

Work Rights

Must be authorized to work in Thailand without sponsorship

Tailored Resume

Cover Letter