Group Manager It Service Management Operation (m/w/d)

LBBW

Stuttgart, Germany
On-site
It service management
It operation services
Incident management
The IT supports the LBBW business divisions in implementing the group's strategy

Job Summary

  • The IT supports the LBBW business divisions in implementing the group's strategy.
  • As Group Manager IT Operation Services, you are responsible for the service-oriented control of LBBW's IT Operation.
  • You will establish the internal control system considering regulatory requirements and conduct regular checks for process compliance.

Matching Summary

The IT supports the LBBW business divisions in implementing the group's strategy.

Skills & Requirements

Must-have

  • IT Service Management
  • IT Operation Services
  • Incident Management
  • Problem Management
  • Service Level Management
  • IT Notfall- und Krisenmanagement
  • Providersteuerung

Nice-to-have

  • Strategic development of IT
  • Steering of operational IT Service Management
  • Continuous improvement and development
  • Innovation and new solutions
  • Entrepreneurial thinking and action

Key Requirements

  • Degree in Business Informatics or comparable qualification
  • Several years of experience in disciplinary leadership
  • ITIL certification of advantage
  • Experience in outsourcing IT Services and provider management
  • Experience in regulated environment / banking sector

Work Rights

Not specified

Tailored Resume

Cover Letter