Associate Systems Analyst (12-month Contract)

OT PPB

Toronto, Canada
Base: $89,800 to $95,600; bonus/equity: not specif...
Fully remote
First-level technical support
Troubleshooting hardware and software
Documenting incidents and service requests
As an Associate System Analyst, you will deliver reliable technical support to internal teams and external partners

Job Summary

  • As an Associate System Analyst, you will deliver reliable technical support to internal teams and external partners.
  • You will investigate, analyze, and troubleshoot a wide range of technical issues while maintaining a strong focus on customer experience.
  • This position offers numerous opportunities for professional growth and a flexible work environment.

Matching Summary

As an Associate System Analyst, you will deliver reliable technical support to internal teams and external partners.

Salary

Base: $89,800 to $95,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • first-level technical support
  • troubleshooting hardware and software
  • documenting incidents and service requests

Nice-to-have

  • strong communication skills
  • customer-focused mindset
  • collaborative IT environment

Key Requirements

  • Business or Computer Science degree
  • Minimum of 2 years in technical support
  • ITIL Foundation certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter