After Hours Optimiser

nbn

Rotating night shift (7pm-7am, monday-friday, including weekends)
After hours operations support
Real-time monitoring and response
Technician and work order coordination
The After Hours Optimiser role at nbn involves ensuring the smooth delivery of field operations outside standard business hours, requiring strong planning and coordination skills. The position emphasizes safety, customer service, and effective communication while offering flexible working arrangements in a supportive and inclusive culture

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 85

The After Hours Optimiser role at nbn involves ensuring the smooth delivery of field operations outside standard business hours, requiring strong planning and coordination skills. The position emphasizes safety, customer service, and effective communication while offering flexible working arrangements in a supportive and inclusive culture.

Skills & Requirements

Must-have

  • After hours operations support
  • Real-time monitoring and response
  • Technician and work order coordination
  • Stakeholder communication
  • Risk management and safety

Nice-to-have

  • Collaborative and supportive approach
  • Creating structure in dynamic situations
  • Pioneering spirit
  • Inclusive and flexible workplace

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter